Artificial intelligence (AI) fuels Siri, self-driving cars, language translation, and an incredible number of things we now take for granted daily. And it is getting smarter and more helpful every day!
One area of artificial intelligence/AI for Good that nonprofits can take advantage of now is AI chatbots.
How can nonprofits use chatbots? Here are a few ways Bots for Charity notes.
Bots for Charity, by Mind Heroes and Direct Relief, has created very sophisticated free nonprofit templates for chatbots – which help answer routine questions or frequently asked questions/FAQs, automatically on Facebook.
If your nonprofit already has a Facebook page, it only takes a few steps and about an hour to set up. There is a modest cost, which can usually be recouped easily by saving just 1-2 hours of staff time per month (or less) currently spent answering questions by phone or email. Many more hours of staff time can be saved depending on your volume of inquiries.
Check them out here to learn more!
Check back often for updates in this fascinating emerging nonprofit technology arena of artificial intelligence/AI for impact. You can also keep up with current trends on Beth Kanter’s blog here.